What is a customer return?
Buyers return electronic online purchases for a lot of reasons; rarely because of any defect. Some reasons are "this doesn't do what I thought", " I don't know how to set it up", I changed my mind' , Etc. Once these items have been opened and sometimes separated from their packaging, they cannot be resold at retail. They are often grouped into a lot or pallet or,sometimes, a truckload and sold to people like me; who have the time to sort, inspect, test when necessary; and resell at a fraction of the original retail. The items that I list on this site are the cream of this crop. Many appear to have never been out of their original packaging.
What is OEM?
What's OEM? What does OEM mean?
OEM generally means "original equipment manufacturer." Sometimes it is referred to as "open-ended market" and used interchangeably with "bulk-pack," "white box," "brown box," and "gray market."
Almost all PC component and software vendors make two versions of the same product based on a difference in the distribution channels.
One is the retail-boxed products that are sold mainly through retailers (the big stores). Guess who is paying for the nice-looking packages which cost vendors extra material and labor to produce (and adds to the world's pollution problem)? Retail packages also takes up more space and costs more to ship.
The second one is the OEM products which are sold mainly to system builders--large ones such as HP and Dell (the OEMs) and many smaller ones such as the mom-and-pop shops and DIY builders. These bulk-pack products do not have fancy packaging materials and are often produced in much higher volume, both of which result in much lower prices that have not been available to the public. The OEM products are of the same quality and often carry the same manufacturer warranty as their retail counterparts (the single-pack). They also often include supporting materials such as manuals and drivers when applicable.
So in short, are you willing to save up to 35% and not have the box? Or do you want to pay for the pretty packaging that ends up in the trash anyway?
What is open box
Open box items can be store displays, customer returns, or packages with shipping damage. Mose are in near new condition. may be missing some accessories, Missing parts are always noted in the listing